dewa1000 mantapPrivacy Policy

This page describes what we collect when you use dewa1000 mantap and how we keep that data protected. We collect information necessary to operate our platform: your email, phone number, name, identity documents (for verification), and payment details. We do not sell or share your personal data with advertisers. Your data is encrypted and stored securely on servers operated by trusted providers.

We use your information to process deposits and withdrawals, verify your identity, settle gaming transactions, and support your account. We may contact you via email or phone to resolve issues or update you on service changes. All communications are sent only to addresses and numbers you provide to us.

Our privacy commitments apply to users in supported jurisdictions. We do not knowingly collect data from users in regions where our services are prohibited by local law. If you have questions about how we handle your information, contact our support team via live chat, email, or phone.

What information we collect on dewa1000 mantap

When you register a dewa1000 mantap account, we collect your email address, phone number, full name, and date of birth. These details allow us to create your account, send confirmations, and recover access if you lose your password. We use your phone number to send SMS verification codes and two-factor authentication codes when you log in from a new device.

Before your first withdrawal on dewa1000 mantap, we collect a photo of your valid identity document (passport, national ID, or driver's license). We review this photo to verify you are who you claim to be. This verification step is required by financial regulations to prevent money laundering and fraud. Once verified, we retain your identity document photo securely and do not request it again unless your account is flagged for unusual activity.

When you deposit or withdraw funds, we collect payment information: your bank account number, e-wallet ID, or other payment method details. We do not store full payment card numbers. Payment data is transmitted directly to our payment partners (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) and is not retained on our servers longer than necessary to complete the transaction.

Account data

Email, phone, name, date of birth, username, and password hash. Password is never stored in plaintext.

Identity verification

Photo of identity document, retained securely after review. Not shared with third parties except as required by law.

Payment information

Payment method details sent to licensed payment partners. We do not retain full card or bank details on our servers.

Game and transaction logs

Records of all deposits, withdrawals, bets, and gaming outcomes. Retained for settlement and dispute resolution.

How we use your data on dewa1000 mantap

We use your information to operate dewa1000 mantap and provide the services you request. Your email and phone are used to send account confirmations, reset links, and security alerts. We may contact you about service updates or changes to our policies. We will never contact you to solicit bets or promote special offers unless you have explicitly opted in to marketing communications.

Your identity verification data is used only to confirm your identity and comply with financial regulations. We use your payment information solely to process deposits and withdrawals. Gaming transaction logs are retained to settle bets, handle disputes, and generate your account history. We analyse aggregate, non-identifying data (e.g., how many players use live-dealer tables versus slots) to improve our platform, but we never link individual names to these analyses.

Third parties and data processors

We share your data with third parties only where necessary to operate dewa1000 mantap. Payment partners (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and banks online payment, e-wallet, mobile banking, local payment) receive payment details needed to process your transactions. These partners are licensed financial institutions with their own privacy policies. We do not control how they handle your data once transmission is complete.

Our cloud hosting provider stores our servers and databases. This provider is contractually bound to keep your data confidential and secure. Your data may be stored on servers located outside Indonesia; however, we ensure all transfers are encrypted. Law enforcement or government agencies may request your data in accordance with applicable law; we will comply with legal orders and inform you where permitted.

Cookies and tracking on dewa1000 mantap

Our dewa1000 mantap website uses cookies to remember your login session and language preference. These are session cookies; they expire when you close your browser. We do not use tracking cookies to build a profile of your behaviour across other websites. If you disable cookies in your browser, you may not be able to stay logged in to dewa1000 mantap or access your account.

Our mobile app does not use cookies in the traditional sense. Instead, it stores your session token locally on your device. This token is encrypted and is only valid when connecting to our servers. If you uninstall the app, the token is deleted.

Your rights and data access on dewa1000 mantap

You have the right to request a copy of all personal data we hold about you on dewa1000 mantap. Contact our support team and we will provide an export of your account details, transaction history, and verification records within a standard response timeframe. You may request correction of inaccurate information; we will update your account promptly. You may request deletion of your account; however, we will retain transaction logs and identity verification data as required by financial regulations.

You may withdraw consent for marketing emails or phone calls at any time. Click the "unsubscribe" link in any marketing email, or contact support to opt out. You may also request that we restrict how we use your data, though this may limit our ability to operate your dewa1000 mantap account.

Data security and breach notification

We at dewa1000 mantap use industry-standard encryption (TLS 1.2+) to protect data in transit. Passwords are hashed using a strong algorithm and are never stored in plaintext. Access to our servers is restricted to authorised staff. We conduct regular security audits and penetration tests. However, no security system is perfect; we cannot guarantee absolute protection against all attacks.

If we detect a data breach affecting dewa1000 mantap accounts, we will notify affected users via email and SMS without unreasonable delay. We will also provide guidance on steps to take to protect your account. We will inform relevant authorities as required by law.

Retention and deletion of data

We retain your account data as long as your dewa1000 mantap account is active. If you request account deletion, we will mark your account as inactive within a standard timeframe. However, we must retain transaction records, identity verification photos, and payment details for at least five years to comply with financial regulations and tax laws. These records are archived securely and are not used for any purpose other than legal compliance.

Changes to this privacy policy

We may update this privacy policy from time to time. Material changes will be announced via email to all registered users, and you will be asked to review and accept the updated policy before your next login. Your continued use of dewa1000 mantap after the change date constitutes acceptance of the updated terms.

Contact and data protection requests

If you have questions about this privacy policy or wish to exercise your rights (access, correction, deletion, export), contact our support team via live chat, email, or phone. We are committed to protecting your privacy and resolving data protection concerns promptly. Your data security is our responsibility; we take this commitment seriously and encourage you to report any suspected breaches or privacy violations immediately.